Shipping policy
AirStorm 1000 Shipping Policy
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification with tracking information as soon as your order has shipped.
2. Domestic Shipping Rates & Estimates
Free Shipping: We offer Free Standard Shipping on all orders across the United States—no minimum purchase required!
Estimated Delivery Time: Standard delivery typically takes 3–7 business days after processing.
3. Order Tracking
When your order has shipped, you will receive an email notification containing a tracking number you can use to check its status. Please allow 24–48 hours for the tracking information to update.
4. P.O. Boxes & APO/FPO Addresses
We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. (Please note that shipping to APO/FPO addresses may require additional transit time.)
5. Lost, Damaged, or Missing Packages
If your package arrives damaged, or if you believe it is lost in transit, please contact us immediately at AirStorm1000support@gmail.com with your order number and photos of any damage. We will work directly with the carrier to resolve the issue as quickly as possible.
6. Address Changes & Order Cancellations
Please double-check your shipping address before placing your order. If you need to make changes or cancel an order, email us within 1 hour of placing it. Once an order enters processing or shipping, modifications cannot be made.
7. Contact Us
For any questions regarding your order or our shipping practices, please reach out to us at:
Email: AirStorm1000support@gmail.com
Mailing Address: 210 W Penn Ave, Suite 40, Towson, MD 21204, United States